News

Customer retention is a key to vet practice profits

There’s a battle for your financial loyalty being waged by Amazon, Walmart and Costco. Loyalty of customers like you to one of these companies translates to millions at the bottom line. That’s the reason Walmart has begun offering free two-day shipping and no membership fee to steal away Amazon customers. The big three retailers [...]

By | February 20th, 2017|News|Comments Off on Customer retention is a key to vet practice profits

Salary snowball heading for your practice

Like a little snowball tumbles along picking up mass and speed, the trend of local and statewide laws arbitrarily boosting minimum wage is being felt by veterinarians and other small businesses nationwide. California’s salary legislation was highly publicized in 2016 when Gov. Jerry Brown signed the law to gradually lift the state’s minimum salary [...]

By | January 20th, 2017|News|Comments Off on Salary snowball heading for your practice

Updates, Regulations, Rules…Oh My!

This year’s election was unique, to say the least, and the outcome was a surprise to many.  As we prepare for the inevitable ups and downs that come with the changing of our governmental guard, it’s important to take note one of the immediate changes that effects Arizona employers! On November 8th, 2016 [...]

By | December 2nd, 2016|News|Comments Off on Updates, Regulations, Rules…Oh My!

Segmenting clients for marketing success

This blog deals with client segmentation, the first step in marketing. Future blogs will expand on the steps in evaluating your market and planning where to effectively invest in advertising and client contact.   Julie Andrews totally summed up demographics for veterinarians when she sang in the “The King and I”… Getting to know [...]

By | October 11th, 2016|News|Comments Off on Segmenting clients for marketing success

Want to get work done at your practice? Hire a Millennial.

Contrary to popular belief that young workers are a bunch of privileged slackers, research revealed by the Harvard Business Review shows the Millennial generation works harder than the older Gen Xers or even their Baby Boomer parents. According the research, Millennials were much more likely (59%) to feel ashamed for taking or planning a vacation [...]

By | September 10th, 2016|News|Comments Off on Want to get work done at your practice? Hire a Millennial.

Rental revolution impacts vet practices

Thanks to the great recession and the reality that our kids may never enjoy the financial success we do, the veterinary market is seeing churn in a more-mobile clientele renting homes instead of pursuing the American dream of ownership. In fact, the proportion of U.S. households owning homes has reached its lowest level in [...]

By | August 31st, 2016|News|Comments Off on Rental revolution impacts vet practices

Happy National Dog Day!

As an avid dog lover, I would like to wish everyone Happy National Dog Day. National Dog Day celebrates all dogs, mixed and pure bred.  The mission to is inform the public about how many dogs need to be rescued each year. To learn more about this celebration, visit NationalDogDay.com.  

By | August 26th, 2016|News, Uncategorized|Comments Off on Happy National Dog Day!

How veterinarians can profit from Dollar Shave Club

Veterinarians wanting to boost the profits and long-term value of their practice should look to companies like the Dollar Shave Club for ideas they can incorporate into their business. The Dollar Shave Club, founded in 2012 as a startup website selling cheap razors, just sold to Unilever for $1 Billion. Unilever is an international [...]

By | August 26th, 2016|News|Comments Off on How veterinarians can profit from Dollar Shave Club

Are you “missing the boat?” Check out our latest video blog to see!

By | August 22nd, 2016|News|Comments Off on Are you “missing the boat?” Check out our latest video blog to see!

Avoiding the cost of non-conformance in a vet practice

A few years ago, when I began breeding affenpinschers, my vet did an ultrasound and told me my little bitch would be whelping one big puppy and would require a C-section. When the time came, I took her to the local emergency clinic and told the vet there what was required. A couple hours [...]

By | August 22nd, 2016|News|Comments Off on Avoiding the cost of non-conformance in a vet practice