News

Pssst… the magic path to happy clients is paved with communication

By Courtney Regan, Marketing Coordinator Customer service has been a part of my everyday life for the past decade. Ever since I entered the work force, I’ve been trained and taught and counseled on how to provide “exceptional” customer service. Now, I show vet practices how they can benefit from what I’ve learned. We [...]

By |2019-06-25T16:51:29+00:00June 25th, 2019|Customer Service|Comments Off on Pssst… the magic path to happy clients is paved with communication

Business Tax – Digging into the Changes!

The big news for businesses is the reduction in corporate income tax rates.  C Corporations previously were subject to graduated rates starting at 15%, rapidly increasing to 35%.  Under the Tax Cuts and Jobs Act, signed into law December 22, 2017 the new corporate tax rate is a flat 21%. The depreciation rules have [...]

By |2018-08-06T17:28:25+00:00January 19th, 2018|Tax|Comments Off on Business Tax – Digging into the Changes!

What the Tax Cuts and Jobs Act Means to Individuals

  After reviewing changes that will affect individuals, I have to say that this plan, despite a few downsides, looks very good in general!  The tax bracket changes are significant, especially to higher earners. Here are highlights on how you may personally be affected by the Tax Cuts and Jobs Act (TCJA) signed into law [...]

By |2018-08-06T17:28:25+00:00January 3rd, 2018|Tax|Comments Off on What the Tax Cuts and Jobs Act Means to Individuals

Inventory Directly Affects Your Profit and the Tax You Pay

    Inventory directly relates to the tax you pay. Though it's important to manage inventory throughout the year, this is especially true at year end. Too much inventory sitting on your shelves, translates directly to higher profit and increased tax. In my role as CPA and financial advisor to practice owners, I educate my [...]

By |2018-08-06T17:28:25+00:00November 28th, 2017|Tax|Comments Off on Inventory Directly Affects Your Profit and the Tax You Pay

Reach clients through Social Media

    By Kirstie Scharr Nowadays, whether you've embraced it or not, social media has an impact on almost everything you see and do, including your practice. Clients use, share, and make decisions based upon social media platforms that are far-reaching. Facebook, Twitter, Instagram, Yelp and more are changing the way clients see you. [...]

By |2018-08-06T17:28:25+00:00July 5th, 2017|News|Comments Off on Reach clients through Social Media

Customer retention is a key to vet practice profits

There’s a battle for your financial loyalty being waged by Amazon, Walmart and Costco. Loyalty of customers like you to one of these companies translates to millions at the bottom line. That’s the reason Walmart has begun offering free two-day shipping and no membership fee to steal away Amazon customers. The big three retailers [...]

By |2018-08-06T17:28:25+00:00February 20th, 2017|News|Comments Off on Customer retention is a key to vet practice profits

Salary snowball heading for your practice

Like a little snowball tumbles along picking up mass and speed, the trend of local and statewide laws arbitrarily boosting minimum wage is being felt by veterinarians and other small businesses nationwide. California’s salary legislation was highly publicized in 2016 when Gov. Jerry Brown signed the law to gradually lift the state’s minimum salary [...]

By |2018-08-06T17:28:25+00:00January 20th, 2017|News|Comments Off on Salary snowball heading for your practice

Updates, Regulations, Rules…Oh My!

This year’s election was unique, to say the least, and the outcome was a surprise to many.  As we prepare for the inevitable ups and downs that come with the changing of our governmental guard, it’s important to take note one of the immediate changes that effects Arizona employers! On November 8th, 2016 [...]

By |2018-08-06T17:28:25+00:00December 2nd, 2016|News|Comments Off on Updates, Regulations, Rules…Oh My!

Segmenting clients for marketing success

This blog deals with client segmentation, the first step in marketing. Future blogs will expand on the steps in evaluating your market and planning where to effectively invest in advertising and client contact.   Julie Andrews totally summed up demographics for veterinarians when she sang in the “The King and I”… Getting to know [...]

By |2018-08-06T17:28:25+00:00October 11th, 2016|News|Comments Off on Segmenting clients for marketing success

Want to get work done at your practice? Hire a Millennial.

Contrary to popular belief that young workers are a bunch of privileged slackers, research revealed by the Harvard Business Review shows the Millennial generation works harder than the older Gen Xers or even their Baby Boomer parents. According the research, Millennials were much more likely (59%) to feel ashamed for taking or planning a vacation [...]

By |2018-08-06T17:28:25+00:00September 10th, 2016|News|Comments Off on Want to get work done at your practice? Hire a Millennial.